Can I contact you by phone ?
Yes we are reachable by phone,see contact us page. If you call and reach voicemail, all lines are in use. Please leave a message and we will call you back as soon as possible. It would be helpful to know the reason you are calling. If you are calling about the status of your order, please leave your name, order number if you have it, and phone number. If you are calling to check the availability of a shoe, please let us know which shoe(s) you are interested in.
What exactly can I do with My Account?
You can use My Account to: edit your personal data for future use; view details of each order, including the delivery status; renew licenses of your purchased software when it expires; view the details of the purchased product; find support coordinates such as phones and email addresses from 8superdunksb.com view all your order history in the 8superdunksb.lawnygolf e-commerce system;
Are your shoes authentic?
Yes. All of our Nike Dunk shoes are authentic and come with their original box. 8superdunksb does not sell fakes, variants, or customized products. 8superdunksb.com is listed on the Google.com.cn list of legitimate websites.
Is your business legitimate? How long have you been in business?
Yes, 8superdunksb.com is legitimate business. While we are a small company, we have been in business for approximately 6 years.
Can you reserve a shoe for me until I can pay for it?
No, all of our merchandise is sold on a first come, first served basis. We cannot reserve shoes without payment.
Can you give me any discounts?
Occasionally,8superdunksb will run a promotional coupon or special shipping offer, but we cannot offer individual discounts outside of these promotions. While we strive to bring you the best products at the most reasonable prices, our pricing decisions are based on the availability of individual products. Products that are more limited, special editions, or hard to find will usually have a slightly higher price than the shoes you can buy at any retailer.
How do I get wholesale?
8superdunksb.com is primarily a retail business website, however occasionally, we provide small wholesale orders to qualified business customers. if you are interested in wholesale, please email your name, company name, contact information and a list of products you're interested in to our e-mail. A representative will contact you if we can accomodate your needs. Please note that 8superdunksb.com is a retail business and cannot provide large quantities at wholesale prices nor can we provide a simple list of wholesale prices. Prices can and do vary based on the items and quantities involved.
How Do you have any stores or locations?
No. 8superdunksb is only a web business and does not have any retail outlets or locations.
Can I get a catalog?
8superdunksb does not publish a mail-order catalog because the inventory changes too frequently. 8superdunksb.com is updated daily with size and style information and new products and sizes are posted as soon as they are available. We encourage you to check the website for the products you need.
How long is delivery?
Delivery usually takes about a week to ten days but customers usually receive their order in about a week.If your order exceeds this time then please contact us and we will chase things up for you
What is 8superdunksb.com's Return Policy?
We will gladly accept return in brand new condition. All shoes purchased from 8superdunksb.com can only be returned in brand new condition with original box and all applicable accessories (ex. retro card, original shoe laces, etc..) The return must be requested 14 days from the day the shoes are delivered to our customers. Returns and exchanges back to 8superdunksb.com must be posted marked within 14 days your request has been approved.
Q. Do I have to send you a deposit?
yes! For any orders I require half of the payment upfront. This is so I can buy your shoes and not waste my time!
How do I make an exchange?
Exchanges are treated as new orders with 8superdunksb. You may place a new order for the desired item at the same time you sending a return authorization or you may wait until your return is received and a refund is issued before placing a new order. Please ask a representative about your options.
